Data Recovery & Backup
Professional data recovery, automated backup solutions, disaster recovery planning, and business continuity services.
[ 01 ] Overview
Backups are an article of faith for most small businesses — the IT person years ago set something up, it sends an email when it fails, the email goes to an account nobody reads, and the assumption is that everything is fine until the day a server dies and it isn't. The work here is twofold: catch the problem before disaster, and have a real recovery plan when it strikes anyway.
We design, implement, and test backup systems for small businesses, professional services firms, and government contractors. The good ones are dull — automated, encrypted, off-site, and verified by an actual restore drill at least quarterly. The cheap and bad ones are exciting, usually at the worst possible moment. We'll tell you which one you currently have, and what it would take to move from one to the other.
When disaster does strike — failed drives, ransomware, accidental deletion, the laptop someone left in a taxi — we do recovery. Software-level recovery for filesystem damage, deleted files, and partition corruption. Hardware-level escalation to a clean-room lab when the drive itself has failed. Honest assessment up front: most data is recoverable, some isn't, and you should know which before paying for an attempt.
What you'll get
- Backup design. what to back up, where to, how often, how long to keep, written as a real plan
- Implementation. automated, encrypted at rest and in transit, monitored with alerts that go somewhere read
- Off-site replication. second copy off-premises, because a fire or a ransomware event takes both otherwise
- Quarterly restore drills. tested recoveries, not assumed ones
- Documented disaster recovery plan. RTO and RPO defined, runbook short enough to actually use under pressure
- Data recovery service. when something is already lost, software or clean-room as the situation requires
- Optional ongoing monitoring. backup health, capacity, and alert handling under a small monthly cap
Our process
- Audit. what backups exist today, what they actually cover, when they last successfully restored
- Plan. written backup and DR plan, sized to the business, with realistic RTO and RPO
- Implementation. install, configure, verify with a real restore before declaring done
- Drill. quarterly or semi-annual restore tests, documented for audit and insurance
- Response. when something fails, we run the recovery and walk you through what to do next time
[ 02 ] Common questions
How much data can you actually recover from a failed drive?
Honest answer: it varies. Logical failures — accidental delete, partition damage, filesystem corruption — usually recover well, often completely. Mechanical failures (head crash, motor seizure) need clean-room work, with recovery rates that depend on the damage. We'll diagnose first and quote second, with no payment for an unsuccessful clean-room attempt under most labs we work with.
Do you handle ransomware recovery?
Yes — for the everyday encryption-and-extortion event that hits most small businesses. Containment, log review, restoration from clean backups, password and credential reset, post-incident review and hardening. For larger or active intrusions we'll work alongside a dedicated IR firm.
How often should backups actually be tested?
Quarterly is the realistic minimum for a small business, more often for high-change environments. Untested backups are not backups — most "the backups failed" stories are actually "the backups succeeded but nobody had ever tried to restore one."
Cloud backup or local? Or both?
Both, almost always. The 3-2-1 rule still works: three copies, two media types, one off-site. Local for fast restores of recent work, cloud for off-site survival and long-term retention.
Can you write a disaster recovery plan we can show our cyber-insurance carrier?
Yes — written DR plan, runbooks, RTO/RPO statements, and quarterly drill records. The carriers are asking better questions now and "we have backups" isn't the answer it was five years ago.
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